• Learn the necessary skills to function as a vital member of the healthcare team in an ambulatory setting

• Understand ethical behavior, therapeutic communication, and protecting the privacy of patient information

• Demonstrate the importance of a first impression, maintaining a safe office environment

• Identify medical terminology and clinical procedures

• Summarize the importance of the revenue cycle, the role of a practice manager, and the undertaking of risk management strategies to achieve medical practice efficiency

• Identify the professional traits that a medical assistant must possess

• Learn the various administrative and clinical job duties of a medical assistant

• Summarize the techniques and best practices for obtaining a medical assisting position

• Prepare to sit for the Certified Clinical Medical Assistant (CCMA) exam through the NHA

The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals.

The U.S. Bureau of Labor Statistics (BLS) anticipates 14% growth and 114,600 new job opportunities between now and 2032. According to the BLS, the average medical assistant salary is $38,270 (as of May 2022). Indeed.com reports that the average wage for a certified medical assistant in the U.S. is $45,061 per year as of December 17, 2023. 

A certified clinical medical assistant (CCMA) is a healthcare professional who supports physicians and medical staff by performing both clinical and administrative tasks. These duties may include taking vital signs, preparing patients for exams, assisting with procedures, administering injections, and managing patient records. CCMAs work in clinics, physician offices, and other outpatient healthcare settings.

Does This Course Prepare Me for Certification?

Yes. This training program is designed to prepare you for the Certified Clinical Medical Assistant (CCMA) exam offered by the National Healthcareer Association (NHA). The course covers the essential clinical and administrative skills needed to successfully pass the exam and begin working in a healthcare setting.

What Kind of Jobs Can I Get After Completing This Program?

Graduates of this program may pursue roles such as clinical medical assistant, medical office assistant, patient care technician, or administrative medical assistant. These positions are commonly available in physician offices, urgent care centers, outpatient clinics, and specialty practices.

Is clinical medical assisting a good career?

Yes. Clinical medical assisting is a strong career choice with steady demand in the growing healthcare field. It offers opportunities for advancement, flexible work environments, and the ability to make a direct impact on patient care. Many individuals also use this role as a stepping stone into other healthcare careers such as nursing or specialized medical fields.

• Learn the fundamentals of the U.S. legal system

• Master how to perform legal research and interviews

• Prepare yourself to take the Certified Paralegal certification exam through the National Association of Legal Assistants (NALA)

• Understand the basics of litigation communication skills

• Soft skills for workplace effectiveness

• Learn the necessary skills required to thrive within the legal industry

• Learn legal research skills with access to Westlaw 

According to the U.S. Bureau of Labor Statistics (BLS), jobs for paralegals will grow by 4% through 2032. On average, around 38,000 jobs for paralegals are expected annually.

Salary.com reports that the average salary for a paralegal in the U.S. is between $60,300 and $121,420, depending on your law specialty and experience level.

U.S. News & World Report ranks paralegals #7 in the “Best Social Services Jobs†and #74 in the “100 Best Jobs.â€

A paralegal is a trained professional who supports attorneys by performing legal tasks such as conducting research, drafting documents, organizing case files, and preparing for trials or hearings. Paralegals play an important role in law firms, corporate legal departments, and government agencies by helping ensure legal work is completed efficiently and accurately. While they cannot provide legal advice or represent clients in court, they are essential to the day-to-day operations of the legal system.

What Kind of Jobs Can I Get After Completing This Program?

Graduates of this program may pursue roles such as paralegal, legal assistant, or legal administrative assistant. These positions are commonly found in law firms, corporate legal departments, government agencies, and nonprofit organizations.

Is Paralegal a Good Career?

Yes. A career as a paralegal offers strong demand, opportunities for growth, and the ability to work in a variety of legal settings. It provides a stable career path with opportunities to specialize in areas such as corporate law, real estate, family law, or litigation, and can serve as a stepping stone to advanced legal careers.

• Prepare to sit for the QuickBooks Certified User Exam (QBCU).

• Successfully set up a company file in QuickBooks Online.

• Perform fundamental analysis of accounts, financial documents, and reports.

• Perform essential bookkeeping duties and tasks.

• Apply basic accounting principles (accrual method, depreciation, and so on) to bookkeeping practices.

• Understand fundamental accounting concepts and how QuickBooks works to support these concepts.

According to PayScale.com, bookkeepers earn on average $17.37 per hour. Experienced bookkeepers can earn over $56,000 annually.

According to CareerBuilder.com, bookkeeping is a highly transferable skill set for accounting professionals who want to advance into financial analysis or management roles.

Technology is highly relevant to the bookkeeper’s role. Mastering QuickBooks Online is the key to matching bookkeeping skills with expanding requirements for analysis, visual data presentation and reporting that provides value-added to the traditional bookkeeper’s duties.

What Does the Bookkeeper Role Involve?

Bookkeepers serve on the front lines of a person, company or organization’s financial health. Strong bookkeepers set up, deploy and manage systems that record the flow of funds into and out of an entity’s coffers. Using reporting tools and systems, bookkeepers help individuals and operational managers stay aware of and improve an entity’s financial status and performance.

Why Do Bookkeepers Need QuickBooks?

QuickBooks® has replaced the manual entry functions of traditional bookkeeping. However, the organization, reporting and use of financial data still rely heavily on human input and processing. Knowing how to automate your bookkeeping practice with QuickBooks is an important aspect to staying competitive in today’s job market.

Do Companies Want Bookkeepers Who Already Know QuickBooks?

Yes, if you’re an expert in the latest version of QuickBooks, you can walk into any small business and immediately organize their finances. QuickBooks is the top-rated accounting software for small businesses, you likely know a company that already uses it.

• State transferable hard and soft skills in order to complete a résumé for a dental assistant position

• Describe the roles for each member of the dental team and twelve dental specialties

• Define the legal and ethical practice of dental assisting, including HIPAA

• Explain deciduous and permanent dentition along with their functions in dental anatomy and pathology

• Describe the chain of infection, transmission routes, and infection control for the dental practice, along with OSHA regulations

• Summarize the role of the dental assistant in pharmacology, nutrition, and interaction with a variety of patients in normal daily activities and emergency situations

• Describe the use, care, and preparation of dental instruments for patient care

• Outline the necessary components of a patient record prior to dental charting

• Use charting techniques to identify dental restorations and disease to create a treatment plan to prevent future disease progression

• Set up equipment for anesthesia and sedation.

• Describe patient clinical methods and techniques to prevent dental disease

• Identify the process of exposing high-quality radiographs in both traditional and digital formats

• Describe dental materials, their uses in dental treatment, and skills needed to use them efficiently

• Define the dental assistant’s role in pediatric dentistry, orthodontics, endodontics, prosthodontics, and cosmetic dentistry

• Explain the communication and business needs to maintain a dental business office

According to the U.S. Bureau of Labor Statistics (BLS), the average salary of a dental assistant is $46,540 as of May 2023. The highest 10% of earners make over $61,060 annually.

Employment is projected to grow by 7% through 2032, which is considered much faster than average. On average, 55,100 new job openings are projected for these professionals over this time period.

What is a clinical dental assistant?

Clinical dental assistant jobs vary based on the dental office and the state your work in. Typical duties include preparing patients for treatment, sterilizing tools, instructing on proper dental hygiene, passing instruments to the dentist during procedures, keeping records of treatments, scheduling appointments and processing x-rays.

How long will it take to become a clinical dental assistant?

Most clinical dental assistant training programs can be completed in one year or less. This does not include the time you will spend participating in a Clinical Experience or similar position to gain experience in the field. It also does not include the required two years of work experience you will need to become certified as a dental assistant.

What are the requirements to become a certified dental assistant?

To become a Certified Dental Assistant, you will need to pass the three components of the Dental Assisting National Board (DANB) Certification Exam and meet the Board’s work experience requirements. You will need to pass the Radiation Health and Safety, Infection Control, and General Chairside components of the DANB Certification Exam as well as complete at least two years of work experience (or a minimum of 3,500 hours accrued over a two to four year period).

What kind of hours do clinical dental assistants work?

Most dental assistants work a full-time schedule of 40 hours per week, however there are some dental assistants that work part-time. Many of the hours will be worked during the day, but depending on your dental office, you may be asked to work some evenings or weekends.

Where do clinical dental assistants work?

Almost all clinical dental assistants work in dental offices under the supervision of dentists, though some may find employment with the government or in physicians’ offices. Dental assistants work very closely with dental hygienists. In this position, you will be on your feet for large portions of the day and wear surgical masks, safety goggles, gloves, and protective clothing to prevent the spread of infectious diseases.

What is the difference between a clinical and administrative dental assistant?

While both roles are important components of the dental staff, an administrative dental assistant focuses more on the office’s administrative tasks, such as greeting patients, collecting patient information, filling out medical forms, organizing office records, and other clerical tasks. On the other hand, a clinical dental assistant helps dentists and dental hygienists with treatment procedures, sterilization and disinfection of dental tools, patient charting, taking vital signs, processing quality radiographs (x-rays), and more.

What is a dental assistant vs a dental hygienist?

Dental assistants and dental hygienists are essential members of the dental office’s daily operations. Dental hygienists have a larger scope of practice and additional education and are more active in patient care planning and diagnosis. Dental assistants play an invaluable role in supporting both hygienists and dentists. This position is excellent for those just starting their careers, allowing fewer entry barriers.

• Medical Billing and Coding

• Medical coding terminology is required for medical coding, including the structures and functions of the human body

• The disorders and medical procedures common to each body system

• Legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims

• The main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II

• How to code diagnoses, services, and procedures for all systems of the body

• Fundamentals of medical billing & coding and medical terminology

• Word parts and the structures and functions of the human body

According to the U.S. Bureau of Labor Statistics (BLS), the average annual salary of medical billing and coding specialists is $47,180 (as of May 2022). Jobs for these professionals will likely increase by 8% through 2032, much faster than the average for all other professions (3%).

The BLS also estimates that at least 15,000 new jobs for medical billers and coders are expected annually, on average, over the decade.

Medical billers and coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient’s diagnosis and then request payment from the patient’s insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.

Is there a difference between medical billing and medical coding?

Yes. Medical coders translate patient care into current procedural terminology (CPT) codes. Their primary responsibility is to ensure that the medical services provided are accurately coded. Medical billers are responsible for creating a claim based on the codes a medical coder provides. Many professionals in this area have both medical billing and medical coding skills.

What are the requirements for a medical billing and coding career?

Entry-level positions typically require completion of a certificate and passing one of the certification exams or an associate degree program in medical billing and coding. Additionally, medical billing and coding professionals must understand the Health Insurance Portability and Accountability Act (HIPAA).

How long does it take to become a medical biller and coder?

In most cases, it takes between one and three years to become a medical biller and coder. Earning a medical billing and coding certification can take up to one year, while earning an associate degree can take up to three years.

What is the difference between certification exams (CPC, CCA, and CBCS)?

Obtaining a CPC, CCA, or CBCS certification implies that an individual has met competencies in medical billing and coding. Students have an opportunity to make confident, informed decisions about the national certification they prefer.

The Certified Professional Coder (CPC) exam is offered by the American Academy of Professional Coders (AAPC). It is the gold standard entry-level coding certification for physician, or professional fee, coders.

The Certified Coding Associate (CCA) is offered by the American Health Information Management Association (AHIMA). It is an entry-level medical coding certification across all settings–physician practices and inpatient hospital. 

The Certified Billing and Coding Specialist (CBCS) is offered by the National Healthcareer Association (NHA) and is currently an entry-level medical billing certification for physician practices. In the summer of 2021, the exam will transition to an entry-level billing and coding certification, with the inclusion of ICD-10-CM, CPT, and HCPCS Level II testing.

Is medical billing and coding a good career?

U.S. News & World Report ranked medical records technician (professionals that perform medical billing, medical coding or both) in the top 5 on its list of “25 Best Jobs that Don’t Require a College Degree,” #12 in “Best Health Care Support Jobs†and on the “The 100 Best Jobs†list.

• Define the sterile processor role, responsibilities, professional skill set, and communication expectations (including accurate use of medical terminology and anatomy) required in the central processing and surgical services departments
• Identify sterile processing regulations and standards providing by regulatory agencies and professional associations to ensure workplace safety, infection prevention, and proper support for the ancillary departments
• Discuss basic procedures and best practices for each phase of sterile processing, including decontamination, inspection, preparation, and sterilization of medical instruments and supplies
• Understand sterile storage considerations, guidelines, concerns, and common quality assurance procedures in the sterile processing department
• Discuss the importance of following procedures to care for loaner instruments and manage inventory while using information management systems
• Describe how to adhere to compliance when handling documentation and maintaining records
• Explain the importance of effective communication, human relations, and personal development and how improving these skills can impact the career of a sterile processing technician
• Understand all the tasks related to the role and responsibilities of an SPT

• The U.S. Bureau of Labor Statistics (BLS) estimates that job demand for sterile processing technicians and similar positions will increase by 6% through 2031. It estimates that 7,700 jobs will be opened each year in this job category.
• The BLS reports that medical equipment preparers earn an average salary of $42,420 per year, with the top earners pulling in over $60,000.
• According to the BLS, California, New York, Texas, Ohio, and Florida are among the states with the highest employment in this field.

WHAT IS A STERILE PROCESSING TECHNICIAN? WHAT DOES A STERILE PROCESSING TECHNICIAN DO?

A Sterile Processing Technician, also known as a Central Services Technician, is responsible for preventing infection by sterilizing, cleaning, processing, assembling, storing, and distributing medical supplies and equipment.  These professionals play a critical role in healthcare.

WHAT IS A CERTIFIED REGISTERED CENTRAL SERVICE TECHNICIAN CERTIFICATION?

The Certified Registered Central Service Technician (CRCST) is a certification granted by the Healthcare Sterile Processing Association (HSPA). The CRCST is a certification program designed for entry-level and existing technicians who demonstrate the knowledge, experience, and skills needed to show competence as a sterile processing technician.

• Discover concepts of cardiac anatomy and physiology, infection control, and standard precautions appropriate to the role of an EKG technician
• Understand proper machine protocols and maintenance
• Review electrocardiography interpretation of various types of EKGs
• Gain proper communication methods within clinical scenarios
• Prepare to take the Certified EKG Technician (CET) exam through the NHA

According to the U.S. Bureau of Labor Statistics (BLS), the average annual EKG technician salary in the U.S. is $70,270 as of May 2024. Compensation can vary depending on education, certifications, additional skills, and/or the number of years you have spent in your profession.

EKG technician jobs are expected to grow 11% by 2033, which is much faster than the average of 4%.

According to zippia.com, as an EKG technician, you operate advanced equipment and machines to diagnose and identify patients’ conditions with cardiovascular problems. Once the results of the EKG are in, these technicians endorse the results to the physicians assigned to the patient. EKG technicians are neither doctors nor are they expected to be medically trained.

What does an EKG technician do?

Indeed.com reports that EKG technicians are healthcare employees who perform diagnostic tests that help doctors identify cardiovascular problems in patients. They work mostly in hospitals but can also work in long-term specialty care facilities or private practices. The EKG technician explains the test to patients prior to conducting them. Once the patient is on the machine, the technician monitors heart performance and the patient’s blood pressure. Other duties include:

• Executing EKG services according to the hospital’s procedures
• Maintaining EKG equipment and any required inventory needed to run tests
• Performing related administrative tasks, including recording results, filing, and data entry
• Attending additional training programs as required by the healthcare system, including safety procedures
• Performing and scheduling EKG tests

What certification does this course prepare me for?

The Certified EKG Technician (CET) is provided by the National Healthcareer Association (NHA).

• Master fundamental concepts of multiple operating systems to maintain and support them effectively
• Develop troubleshooting skills for software, hardware, connectivity, and network problems
• Gain in-depth knowledge about assembling and disassembling computer parts
• Learn how to compare network types, topologies, and architectures
• Acquire knowledge and skills in networking hardware, tools, and their installation for effective network setup
• Understand TCP/IP functionality, protocols, and IP addressing concepts, including subnetting and VLANs
• Explore cloud computing, virtualization, and remote access systems and methods
• Discover network performance monitoring tools and practices
• Develop expertise in network safety, security threats, vulnerability assessments, and mitigation strategies
• Attain a solid understanding of computer security concepts, network policies, and documentation
• Learn incident preparation, response, and risk management for network security

According to ZipRecruiter, the average salary for a CompTIA A+ certification is $43,800, with the top earners making $56,500. CompTIA A+ job titles and salaries can include:

• IT support specialist – $54,500
• Field service technician – $46,000
• Desktop support analyst – $60,000
• Help desk tier 2 support – $45,000

The average CompTIA Network+ salary is $73,938 annually, according to ZipRecruiter. Based on insights from Infosec, data from three of the top job demand sites (Payscale, Salary.com, and Glassdoor) indicate that the average salary for Network+ certification holders ranges from $75,000 to $79,234, with a rough estimate of around $77,078. This annual salary represents a positive trend compared to the previous average of $72,430, indicating a strong demand for network professionals with this certification.

The U.S. Bureau of Labor Statistics (BLS) also gives percentiles that show the highest and lowest salaries for that job title, according to CompTIA:

• Network administrator – $95,360
• Network support specialist – $ 71,530
• Network system analyst – $103,800

Most of the jobs that IT professionals with a CompTIA Security+ certification would hold fall under the U.S. Bureau of Labor Statistics (BLS) category of network and computer systems administrators. The BLS reports that jobs in this category earn a median annual salary of $95,360.

The A+, Network+ and Security+ certifications are sequential. A+ focuses on devices; Network+ is dedicated to the hardware, software, and protocols for networking; and Security+ adds the layer of core security functions across devices, networks, and the organizations that deploy them.

What is the cost of the CompTIA A+ certification?

According to CompTIA.org, the CompTIA A+ certification costs $253. However, the cost of the exam is included in this course.

What is the cost of the CompTIA Network+ certification?

According to CompTIA.org, the CompTIA Network+ certification costs $369. However, the cost of the exam is included in this course.

What is the cost of the CompTIA Security+ certification?

According to CompTIA.org, the CompTIA Security+ certification costs $404. However, the cost of the exam is included in this course.

• Summarizing the role and the responsibilities of a phlebotomy technician
• Ability to describe basic anatomy as it applies to blood and function
• Applying quality and safety measures as they relate to phlebotomy
• Preparing for blood collection
• Performing sample collections
• Executing post-collection procedures
• Choosing ethical behavior that upholds the rights and dignity of patients
• Preparing for the Certified Phlebotomy Technician (CPT) certification exam through the National Healthcareer Association (NHA), with a voucher available upon eligibility

According to the U.S. Bureau of Labor Statistics (BLS), the average phlebotomist salary was $43,660 in May 2024. Salary can depend on your location. For example, California, Texas, Florida, Illinois, and Georgia are the states with the highest employment levels for phlebotomists. Certified phlebotomy technicians earn $51,108 a year according to ZipRecruiter, indicating salaries will vary depending on your location, experience, employer, and other factors.

Phlebotomy technicians are responsible for drawing blood needed for tests, donations, transfusions, and research, conducting patient interviews, checking patients’ vital signs, and transporting blood samples to the laboratory for testing.

Where do certified phlebotomy technicians work?

Whether you choose to work in a hospital, medical lab, blood donation center, or doctor’s office, phlebotomy technicians perform an essential function our healthcare system by working directly with patients as well as doctors, nurses and other healthcare professionals.

• Gather comprehensive knowledge needed to sit for the aPHR, PHR, or SHRM-CP human resources certification exams
• Obtain a broad overview of human resources professional practices
• Gain skills for handling recruitment, performance appraisals, and training processes
• Learn strategic decision-making for compensation and job evaluation
• Acquire foundational knowledge of U.S. laws and regulations regarding employment practices
• Understand OSHA rules governing employee health and safety
• Review strategies for implementing retention initiatives
• Study remote work and Diversity considerations

Human resources professionals are employed in nearly every industry, making this a great career field. They work in offices, and most work full-time during regular business hours, with some traveling to attend professional meetings or recruit employees, as required, depending on the role/organization.

According to the U.S. Bureau of Labor Statistics (BLS), the median annual salary for human resource managers is $140,030. Over 17,000 job openings are projected for these professionals each year on average through 2033. The BLS notes that the median annual salary for human resources specialists is $72,910, with over 86,000 job openings projected annually by 2033.

An HR specialist performs specialized HR tasks such as recruiting, screening, interviewing job applicants, and placing newly hired employees.

Do you need a certification to work as a human resources specialist?

While a certification is not required to work as a human resources specialist, the Professional in Human Resources (PHR) certification is one of the most widely known and most respected credentials in the field of human resources. It is also a requirement by most employers before you are considered for higher-level human resources roles.

Does this course prepare me for certification?

Yes. This Human Resources Professional training course will prepare you for the Professional in Human Resources (PHR) certification exam offered by the Human Resources Certification Institute (HRCI).

Is Human Resources a Good Career?

Absolutely. Every organization, large or small, needs someone who can help them with employee relations. A career in human resources can be whatever you make it. There are dozens and dozens of specialties and career paths to fit almost anyone interested in helping others while improving relations between employers and employees.